Refund Policy
Last updated: February 3, 2026
1. Overview
We want you to be completely satisfied with Archilip. This policy outlines the terms under which refunds may be issued for credit purchases.
2. Refund Eligibility
Refunds are available under the following conditions:
- Request made within 7 days of purchase
- Account has no credit usage since purchase
- Valid proof of purchase provided
3. Refund Process
To request a refund:
- Email us at [email protected] with your account email
- Include your purchase date and transaction ID
- Refunds are processed within 5-10 business days
4. Exceptions
Refunds cannot be issued for accounts where credits have been used to generate renders. We encourage you to try our free tier before purchasing to ensure the service meets your needs.
5. Questions?
If you have any questions about our refund policy, please contact us at:
